Visiting Dinner On The Lake feels like vacation in your home country, where enjoying life at its fullest is the most important thing.
But the unique setting in the middle of the water might raise some questions:
What do I wear? What can I expect? Can I bring my dog?
In order to answer your questions, we have prepared a list with FAQ.
Most of your questions will be answered when reading this list. If you have a less frequently asked question, feel free to contact us. We will be happy to help you!
What is the 3% administration fee for?
When paying for your reservation, an administration fee of 3% is charged, which is necessary to cover the transaction costs of a secure online payment.
Why do we have to pay in advance?
Dinner On The Lake is a pop-up concept with limited places. Given that the number of places is limited and that we have a high demand, we cannot recover the potential no-show from clients.
Can I make a reservation for someone else?
You cannot make a reservation for someone else, but you could always buy an eGift Card with an amount of your choice. The person concerned can then exchange this voucher and choose a date of their choice in the reservation system.
Can I cancel?
The customer cannot cancel a reservation or reduce the number of participants or reserved seats.
However, you can change or rebook your reservation free of charge up to 14 days before the reservation date. After this the reservation is final and cannot be changed free of charge.
The reservation is not personal, you can give the reservation to someone else. You can do this yourself by forwarding your confirmation e-mail and giving us the name of the new guests.
What is included in the all-in price?
An evening at Dinner On The Lake costs €159 per person.
This includes access to the raft:
an aperitif and appetizers
a five-course dinner with water, wine, coffee and tea + dessert. We provide homemade juices and other beverages for our clients who don’t drink alcohol. Digestives or alcoholic beverages after dessert are not included in this price, and will have to be paid for when the evening is over.
Where can I find the available data?
The calendar in the reservation module indicates the availability, and if a spot opens up it will immediately be available. If some guests cancel their reservation, spots might open up last minute.
How can I make a reservation online?
You can make a reservation via our reservation module.
You make a reservation and pay the advance, and shortly after that you will receive a reservation confirmation. All reservations are nominative. Only payments by card will be accepted.
Can I rent Dinner On The Lake for a private event?
Yes, this is perfectly possible, during both winter and summer. For more information, we suggest you take a look at our web page Event On Demand.
Is there a toilet on board?
There is no toilet available on the raft. The toilets are on land and not on board. They are accessible at all times via the water shuttle service or via the walkway.
Can I visit Dinner On The Lake in a wheelchair?
Dinner On The Lake is unfortunately not wheelchair-friendly. You can only access the boat by stairs. The environment itself is not even and we try to leave nature untouched. However, we are more than willing to help where possible, so please contact us via email@example.com.
What do I wear?
Dinner On The Lake is an outdoor concept, so it might be windy or cold. Definitely keep this in mind if you have made a reservation in the evening. It is not because it is still warm at 7 p.m. that it won’t be cold at 10 p.m. So be prepared. We also wouldn’t recommend wearing high heels.
Do I have to bring sunscreen or insect repellent?
Sunscreen is recommended according to the safety norms. Insect repellent is not necessary but can always be brought just in case.
Can I smoke at Dinner On The Lake?
It is not allowed to smoke on the raft of Dinner On The Lake. However, on land there will be several smoking zones provided, so respect nature and only leave cigarette ends at the designated areas.
Can I bring my dog?
Dogs are not allowed at Dinner On The Lake, even if they are on a leash or in a pet carrier.
Can I go for a swim?
It is prohibited to swim at all times.
Can I get an invoice?
If you wish to receive an invoice, you can get one on the evening itself when paying the remaining amount. Attention! Payments can only be made by card.